Refund Policy

Welcome to the MELQUARXIA Refund Policy page. We value your satisfaction and aim to ensure that you have a positive experience with our products and services. Please review our refund policy below for detailed information.

Refund Eligibility

To qualify for a refund, your request must meet the following criteria:

• Requests must be made within 30 days of the original purchase date.
• The product must be unused and in the same condition that you received it.
• Proof of purchase is required.

Non-Refundable Items

Certain products are not eligible for refunds, including but not limited to:

• Gift cards
• Downloadable software products
• Personalized items

Refund Process

To initiate a refund, please follow these steps:

• Contact our support team at [email protected] with your order number and the reason for the refund request.
• Our team will evaluate your request and, if eligible, provide you with further instructions.
• Once approved, the refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account or contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Contact Information

If you have any further questions about our refund policy, please do not hesitate to contact us.